Monday, April 14, 2008

The Way I See It:

“What is released from a bean that is roasted to smoky perfection? A philosophical musing, a spirited discussion, a cup of afternoon in a French cafĂ©. French Roast defines simple imagery and embodies a state of mind.”

Seriously?

You got to love marketing. French roast is defiantly smoky, but more like the bottom of an ashtray smoky. And the second sentence isn’t even a sentence it’s a fragment, one that doesn’t even make sense. And “simple imagery” or a “state of mind”? What exactly are we describing?

The way I see it you can sell anything with good marketing. But it sounds intelligent.

Sunday, April 13, 2008

Beyond The Boring

A relevant commentary on our addiction to this “poor man’s wine” is the variety and number of crazy drinks out there. Many more beyond the menu board at Starbucks. Some that would bring on cardiac arrest with the amount of caffeine.

Picture this: a layer of syrupy sweetness, thick cream, and Carmel colored espresso downed in one quick gulp. Ask your barista for a John Wayne and you’ll most likely get a crazy look. But this equally proportioned drink of “two parts of any flavor syrup, though commonly caramel or vanilla, and two portions of half & half, topped with two shots of espresso”, arrests your taste buds with an array of tantalizing flavors. “The ingredients are added slowly in this order, so that the end result is layered with three distinct flavors and temperatures, and is customarily drunk all at once”. (Wikipedia)

A common favorite that many of my regulars ask or are the Black Eye (a cup of coffee with one espresso shot) or Red Eyes (two shots of espresso in a cup of coffee), and I’d always wondered what you would call a triple shot or more. Maybe brown eyes or blue eyes?

Well Wikipedia has enlightened me.

Kennedy: A cup of coffee with three shots of espresso in it.

747: A large coffee with seven shots of espresso in it.

Another hard core drink I came across was the Shakerato / Cafe Shakerato. A double espresso made in a cup with some sugar in it then poured into a shaker with ice, shaken until foam develops, then poured into a glass.

But what one that beat them all was the Sputnik. Two large coffees with 16 shots of espresso, and a Red Bull mixed in! talk about out there. This tops my list for all nighter.


Warning: This is a drug and should not be taken in large amounts on a daily basis. Less then 600mg in generally is not harmful. Ask your doctors be before consuming any drink with large amounts of caffeine. Shaking, blurred vision, hyperactive responses, alertness are some side effects. Extended use may lead to depression, deliriousness, nervousness, restlessness, and stomach issues.

Thursday, April 10, 2008

Crappy Customer

I’ll admit. I’m a horrible customer, but only when it comes to licenses Starbucks stores. Perhaps it’s some rudimentary need to show off. Like when you are in elementary school, and the new kid on the block thinks he’s all that. It’s then that this urgent desire to show them up in anything and everything takes over. I try to restrain. I’ve gotten better. But when I walk into the Starbucks on campus I can’t help but note all the differences, the misinformation, and failings in standards. It isn’t their fault. Lack of training and oversight from corporate has led to this clash of personalities (for lack of a more appropriate analogy). When things clash it open opportunities to correct and improve, right?

Improvement on my part might be to stop walking in and ordering the most complicated drink I can think up just to see if they can with stand the challenge. One of my favorites that confuses them every time is when I order an iced venti no espresso Americano, aka, an iced water.

Improvement on their part... Better customer serves. I would be able to stand the mis-made drinks if only they would treat our customers with respect and dignity. I say our ‘cause though they are only licensed, the average consumers doesn’t know that. So, when they order Starbucks at Target, or on campus they are looking at it like a real Starbucks.

Many barista’s have shown the same concern; while Corporate has assured us that training will improve, I still cringe when I walk into the Starbucks on campus. And have to continually apologize to my regulars who come in complaining about the service they received when visiting a licensed store.

Tuesday, April 8, 2008

They Say

“Decaf, please, I have to have that decaffeinated.” Woman with swollen midsections and rounding stomachs constantly insist that they no longer are aloud caffeine now that they are expecting. But where did that rumor start? The pessimist in me had to question if it was even true. What makes caffeine so bad for you anyway?

So the search began when a friend of mine recently announced that she was pregnant. I started a investigating the effects of caffeine on pregnancy.

TalkAboutCoffee.com uncovers many discrepancies and misunderstanding in that area of caffeine and childbearing.

Some research goes to the one extreme of say that if you want to be able to conceive you should hold the caffeine because it hinders conception, while others say there is no effect at all. One Danish study showed that 300mg in the late trimester had no effect on the child.

It is generally understood that no caffeine is best, but some say that three cups is okay. But how big of a cup? One cup can hold a lot of caffeine. Take for instance the fact that an ounce of espresso has on average 50mg of caffeine verses a cup which varies from 80-130mg (Thanks Wikipedia). So what three cups is pretty vague. I usually get a double tall late, so that would be 100mg in 8oz. Would that be okay?

Basically, what I got out of the article was that everyone’s body acts differently to caffeine, and that in the end they really aren’t sure.

Friday, April 4, 2008

Open Forum for district 110




This was our company picnic. Not really that exciting. Mostly just giving everyone a pat on the back. But hopefully this will give you a taste of Starbucks. Then again I never really could do it justice.


3:30pm

Dang. There is a ton of food left over!


3:15pm

John (regional vise president) and Sara (regional president) gave closing statements.

2:40pm

I thought we were done at two?

2:35

Two guys from my store got an award!!! I am excited for them. They deserved it. one got the Be Welcoming award for always introducing himself to customers and smiling. He’s so great to work with. The other guy got the Be Involved award for always involving customers in coffee tasting and pairings. He does one on every shift. That was exciting!

2:10pm

All the district managers got up and presented awards to stores and partners in their area. It was so awesome. The stories were amazing. One manager told about how a store in her area helped a lady unknown to them through a deep depression with their smiles.

2:02pm

With all these free Izzies I defiantly took advantage of the five minute break.

1:50pm

Five minute break and then the awards.

1:45pm

Oops! Spaced for a few minutes and missed the last couple questions. It’s really not that interesting. They started using business lingo and lost me.

1:12pm

Question: Are there any plans to change tip distribution for our area?
Answer: No. John (regional vice president) reconfirms Starbuck’s statement that they believe the original judge in the California ruling to be wrong.

1:00pm

First question: when are we getting our new espresso machines and Clovers?
Answer (abbreviated version of a long drawn out response): we can’t say now.

12:39pm

Twenty minute warning till the Q&A session. A few more partners from our store showed up.

11:56 am

Just challenged my manager to race me through the obstacle course, but we decided to postpone it till after lunch since Smokey Bones just drove up with the food.

11:40am

Wow! Was I just talking to the regional vice president (Hugh Grant impersonator)? And I think they lady with him was the head-hauncho for Florida!

11:33am


Just hanging out. Found a girl who covered a shift at our store once with me. Talking about nothing seems optimal when you are at a relatively boring party with no one you know.

11:25am

So they just stopped talking and everyone dispersed in the direction of giant blow-up optical course.

11:00am

Some guy is speaking. He reminds me of Hugh Grant, only because of the accent and similar wrinkles around his eyes.

10:57am

Oh. I get it. It’s a question answer session, where they ask the questions and we answer. If we get it right we get a Starbucks card. Boring questions. Who cares about 410K?

10:55am

Feel like I just jumped into the middle of a conversation. I think that they just introduce people…

10:52


Cool inflatable obstacle course!

10:50am

Found a seat, and my assistant manager, manager and district manager. SCARY.

10:48am

Found it! Okay, don’t recognize any one.